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COVID-19 Business Continuity Plan

March 13, 2020

To Our Clients and Friends:

With the continued spread of COVID-19 in the US, I wanted to reach out to you. Please know that we are monitoring the outbreak of the virus closely in all of our geographies across Alabama and Tennessee.

About Jackson Thornton’s Business Continuity Plan
Jackson Thornton has had a business continuity plan in place for many years; we review it annually and make adjustments as needed. We have certainly reviewed it in light of this evolving situation and wanted to share some key points with you.
We have a culture of flexibility and technology that allows for remote work. Our lines of business (tax, audit, and consulting) have been given guidance for remote work in the event that we have any office closures. We have also been communicating regularly with our team about hygiene practices that will help limit the spread of illness-carrying germs and increasing our efforts to sanitize each office. And we’ve made it clear that anyone who is not feeling well may work from home. Our goal, as always, is to work to ensure that we maintain the highest levels of client service as well as provide you with uninterrupted service.

We have encouraged our team members to be in close contact with you to discuss any scheduled on-site visits (either at your location or ours). Our biggest priority during this challenging time is the health and well-being of our team and their families as well as that of our clients and their families.

About Your Business Continuity Plan
We realize that, like us, your priority is protecting your employees and handling potential business disruptions. We are here to help you talk through short term solutions – whether they be financing cash-flow disruptions or inventory/supply chain issues. In addition, please click here* for a recent article written by a labor attorney that is aimed at business clients and questions around top COVID-19 issues. Finally, here is a link to updated COVID-19 information from the US Department of Labor: Preparing Workplaces for Coronavirus.

Overcoming this public health crisis depends on each one of us showing a debt of responsibility to one another. Using common sense and precautionary measures will go a long way towards keeping workplaces as healthy as possible.

For more than 100 years, Jackson Thornton has been deeply committed to helping our clients and our people Set the Bar Higher in good times and in challenging times like these. We will continue to keep you updated on any developments that we feel will impact you or your business.

Take good care,


Ned Sheffield, CPA, CGMA
President & Managing Principal

* Article written by Margaret Loveman of Butler Snow for Business Alabama magazine, March 11, 2020